Tuesday, September 4, 2012

Citrix Client Error 2320 (AllowHotKey)

Error: "Citrix online plug-in Configuration Manager: No value could be found for (AllowHotKey) that satisfies all lockdown requirements. The lockdown requirements in force may be conflicting"

The solution was a bit tricky, I tried several fixes from Citrix forums and articles, but I ended just deleting the Citrix key under the user part of the registry on the clients (HKEY_Current_user\software\Citrix). After deleting everything worked like a charm.
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16 comments:

  1. UnknownFebruary 4, 2013 at 6:20 AM

    the solution worked for me

    ReplyDelete
  2. GersonMay 2, 2013 at 1:05 PM

    Thats great!!!!! worked for me.

    ReplyDelete
  3. SaiyajinMay 10, 2013 at 6:50 PM

    Perfect! Thanks for this... I've been working with all kinds of solutions from Citrix that never got it done.

    ReplyDelete
  4. UnknownMay 21, 2013 at 10:42 AM

    Funciono gracias!!!!!

    ReplyDelete
  5. UnknownMay 27, 2013 at 11:26 PM

    Work for me as well .. Thanks

    ReplyDelete
  6. N.NikoJune 7, 2013 at 10:23 PM

    hi, where exactly can I find the key?

    ReplyDelete
    Replies
    1. UnknownJuly 18, 2013 at 9:03 AM

      open up 'Run' (Windows Key + R) and type in "regedit". After that you just have to follow the path he specified (HKEY_Current_user\software\Citrix)

      Delete
  7. UnknownJuly 12, 2013 at 5:21 AM

    It worked for me as well!!!
    Thanks

    ReplyDelete
  8. CacasapoJuly 18, 2013 at 10:21 AM

    Quick and dirty. Thanks for the tip!

    ReplyDelete
  9. UnknownJuly 19, 2013 at 1:34 PM

    I'm still getting the message

    ReplyDelete
  10. UnknownOctober 9, 2013 at 7:45 AM

    Thanks that worked for me like a charm.

    ReplyDelete
  11. UnknownNovember 4, 2013 at 9:15 AM

    thank you so much.. it worked..

    ReplyDelete
  12. CharlesNovember 23, 2013 at 4:05 PM

    That did not work for me but I set enable lockdown = 0 and this worked. This is a tracking board system with no end user access so this should be okay.

    ReplyDelete
  13. HefersonDecember 4, 2013 at 5:20 AM

    Work fine. thanks

    ReplyDelete
  14. RobJune 13, 2014 at 6:45 AM

    Thank you, worked, as you said, like a charm. (Although I have never really had a charm work for me)

    ReplyDelete
  15. UnknownMarch 18, 2015 at 3:49 AM

    Thank you
    Worked great

    ReplyDelete

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