Sunday, December 9, 2012

Windows cannot open Help and Support because a system Service is not running

Windows cannot open Help and Support because a system Service is not running 



Windows cannot open Help and Support because a system Service is not running


We have seen a rash of these problems on Windows Server 2003. Research seems to indicate the problem is related to the installation of Windows Server 2003 Service Pack 2 (SP2).
The simplest fix we have found is this:
  • Open a Command Prompt
  • Run the following commands
    • %SystemDrive%
    • CD %windir%\PCHealth\HelpCtr\Binaries
    • start /w helpsvc /svchost netsvcs /regserver /install
The service should install and start automatically.


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